Apple CEO apologizes for Maps flaws, recommends rivals

By Oleg Mitskaniouk | Posted September 28, 2012 at 02:08PM
Apple Inc Chief Executive Tim Cook apologized Friday to customers frustrated with glaring errors in its new Maps service and, in an unusual move for the consumer giant, directed them to rival services such as Google Inc's Maps instead.

The rare apology follows Apple's launch of its own mapping service earlier this month, when it began selling the iPhone 5 and rolled out iOS 6, the highly anticipated update to its mobile software platform.

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